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Effective Cross-Cultural Communication with Families

Presented by Dina David


This course aims to provide insights into the intricacies of cross-cultural communication while highlighting the significance of recognizing, understanding and respecting the human element in interactions with families and children. This course will provide a comprehensive understanding of what cross-cultural communication is, will explore emotions, and shared human communication, will  highlight challenges and how to navigate them, such as language barriers, strategies on how to have a successful cross–cultural interactions, and the positive impact it can have on individuals and organizations in diverse settings. Real life situations will be explored by sharing anecdotes and case studies to illustrate challenges as well as successful cross-cultural communication with a focus on the human connection.


Financial Disclosures –  DINA DAVID has no relevant financial relationships to disclose. 

Nonfinancial Disclosures - DINA DAVID has no relevant non-financial relationships to disclose.



The participants will be able to…

-> Analyze cultural practices, values, and communication styles' impact on cross-cultural interactions.

-> Apply empathy in communication to mitigate misunderstandings and respect diversity.

-> Evaluate misinterpretation, fostering collaboration and robust cross-cultural relationships.

-> Develop strategies for clear, respectful communication across diverse cultural contexts.


1. Intro & Agenda (🕑3m 59s)
2. Understanding Human Communication, Culture, and the Communication Process (🕑10m 42s)
3. Understanding Cultural Differences (🕑17m 20s)
4. Barriers to Cross-Cultural Communication

(🕑15m 52s)
5. Strategies for effective Cross-Cultural Communication(🕑7m 40s)
6. Conclusion (🕑4m 53s)


This Course Offers

The Following Certificates:


New York State Education Department, Continuing Teacher and Leader Education (CTLE)
Provider Code #23394
Approval Period: 3/29/22 - 3/29/2027

Young Child Learning is recognized by the New York State Education Department's Office of Teaching Initiatives as an approved sponsor of CTLE for Professional Classroom Teachers, School Leaders and Level III Teaching Assistants.


New York State Education Department’s State Board for Social Work (NYSED SW)
Provider Code #0365
Approval Period: 8/31/22- 8/31/25

Young Child Learning is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers. Young Child Learning maintains responsibility for the program. Social work professionals should contact their regulatory board to confirm course approval for continuing education credits.


Association of Social Work Boards
Provider Code #1366
Approval Period: 3/30/22-3/30/25

Young Child Learning, #1366, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 3/30/22-3/30/25. Social workers completing this course receive 1.0 General continuing education credits.


National Association of School Psychologists (NASP)
Provider Code #1111
Approval Period: 4/1/23 - 4/1/25

This workshop provides NASP CPD credit for school psychologists.  Young Child Learning is approved by NASP (National Association of School Psychologists) to offer continuing education for school psychologists.  Young Child Learning maintains responsibility for the program.  Contact Young Child Learning with any questions or concerns at (212) 787-9700 ext. 3330 or via email at [email protected].  


This program is offered for  0.1 ASHA CEUS (Introductory Level)

American Speech-Language-Hearing Association (ASHA)

ASHA Certification Maintenance Standards require that all certificate holders (CCC-A and CCC-SLP) must accumulate 30 Certificate Maintenance Hours (CMHs) of professional development during each 3-year certification maintenance interval in order to maintain their ASHA Certificates of Clinical Competence (CCC).


How to obtain your certificate:

  • You MUST watch all the video lessons. Afterwards, you will automatically be given access to the post-test and the evaluation form. 

  • You MUST pass the post-test (75% passing grade). You are able to take the test multiple times until you pass. 

  • You MUST answer and submit the evaluation form. 

You will receive your certificate within 1-12 business days after fulfilling the above requirements via email.


For ASHA, your CE Credits will be reflected on your CE Registry account within 45 days after you fulfill the above requirements, and after we send your registration info to their team.


Contact [email protected] for any issues/concerns.

Speaker's Biography

Dina David is an accomplished communication scholar, educator, and speech mentor with over two decades experience in the field. She is a Senior Associate Faculty at the Communication department at IUPUI.
Dina David earned her Bachelor's Degree in English Linguistics and Literature from Seminar Hakibutizm, Israel and Master's Degree from Butler University in Telecommunication Arts.
Dina David is known for her engaging teaching style and her commitment to student success. Her innovative courses on communication theory, speech, cross cultural communication and global communication strategies inspire students to think critically and creatively about the role of communication in today’s interconnected world. She actively promotes diversity and intercultural communication in her classrooms.
In addition to her academic pursuit, she speaks at conferences and events, where she shares her insights on the evolving landscape of cross-cultural communication in a diverse world. She was the former Sales and Marketing Manager of Blocks Rock.

Host's Biography

Dr. Scott Mesh is the Director of Young Child Learning and the CEO and Co-Founder of Los Niños Services which serves 2,000 young children with special needs each year through homecare and center services. He is a Clinical Psychologist with over 25 years of experience working with young children and their families and is an expert on assessing young children for developmental disabilities and autism. He has helped thousands of parents over the years make the transition to gaining help for their children through early childhood special education services. He is a leader in early childhood development and working effectively with parents.

Pricing: $19

Get access to this course for 6 months and obtain one certificate for $19.


Cancellation Policy

All purchases of recorded courses are final and non-refundable. Should you have any questions about your registration, access, or technical questions please contact our Administrator, Cari Laroza, at this email [email protected]. Thank you!



System Requirements

You can access this course from various devices and platforms, on both PC and Mac desktops/laptops, as well as Android and iOS mobile devices. Our system requirements for these follow below.

Minimum system requirements

  • Browser: The latest Chrome, Firefox, Safari, Edge, or Opera for desktop/laptop
  • A broadband connection with a minimum speed of 5 Mbps

PC specific requirements

  • Platform: Windows 8.1 or higher with the latest updates installed
  • RAM: 4GB or more
  • Video: Graphics output capability
  • Sound: Sound output capability

Mac specific requirement

  • Platform: Mac OS X 10.12 or higher with the latest updates installed
  • RAM: 4GB or more
  • Video: Graphics output capability
  • Sound: Sound output capability

Mobile specific requirements

  • iOS 15.0 and above
  • Android 7.0 and above

Grievance Policy & Procedure

Young Child Learning will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants.
The monitoring and assessment of compliance with these standards will be the responsibility of Young Child Learning. All grievances must be submitted in writing (via e-mail or mail) within 7 days after purchase of the webinar. Any supporting documents must be included with the submitted complaint.
For all grievances, contact information (name, phone number, and email) must be provided in the case that the Young Child Learning team may need clarification.


Submit complaints in writing to Young Child Learning, 505 8th Avenue, Floor 12A Room 02, New York, NY 10018 or via email at [email protected].

Special Accommodations or Requests

Individuals in need of special accommodations should contact the Admin, Cari Laroza at (212) 787-9700 ext. 3330 to make a request. Include name, contact info, webinar details, and accommodation needs. Our team will review requests and respond within 7-12 business days. Confidentiality is maintained. Compliance with ADA is assured.


Requests for special accommodations must be made prior to purchasing the webinar.


Individuals will be informed if the request can be accommodated.  Once the individual confirms, the special accommodations will be secured. If the individual finds that they no longer need of the accommodations, they must inform the Admin.

For questions/inquiries:

Contact Cari Laroza (Administrator) for  any questions

at (212) 787-9700 ext. 3330 or via email at [email protected]