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Turning difficult Conversations Into Constructive Conversations with Families
Presented by Dr. Scott Mesh
INTERMEDIATE LEVEL | 1 HOURÂ | SELF-PACED | NON-INTERACTIVE |Â RECORDED APRIL 2024
Communication challenges can be overcome when you know the words that work. Helpful and healing conversations can replace difficult conversations by listening well, caring, accepting, acknowledging, apologizing, and by trying to fix what went wrong. Constructive conversations are not only possible, but probable when the steps to take are simple and clear. Learn a simple formula that will lead you to help, heal and to be constructive when difficulties arise in your relationship with families. Learn what to say and do to calm things down and what not to say or do to avoid heating things up.
Get access to this course for 6 months and obtain a CEU certificate for $19.
PURCHASE THIS COURSE ($19)Objectives
The participants will be able to…
-> Identify the 3 key elements of good listening
-> Identify the importance of listening, apologizing over fixing when working with families.
->Â Apply 3 key phrases that work to illustrate that you are listening, accepting, and trying to fix an issue with a family.
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Agenda
1. Intro & Agenda (đź•‘2m 19s)
2. Relationship Bank Account & The Penny & Straw Theory (đź•‘3m 28s)
3. Fears That Get Into the Way (đź•‘1m 20s)
4. The LAF Method (🕑9m 19s)
5. Addressing Conflict & Difficult Conversations (đź•‘9m 55s)
6. Tips: Words That Work (đź•‘7m 56s)
7. Difficult Conversations With Parents
(đź•‘18m 56s)
8. Difficult Conversations With Co-Workers
(đź•‘15m 13s)
9. When Conversations Get Too Overwhelming
(đź•‘1m 17s)
This Course Offers
The Following Certificates:
1.0 CTLE CONTACT HOURS
New York State Education Department, Continuing Teacher and Leader Education (CTLE)
Provider Code #23394
Approval Period: 3/29/22 - 3/29/2027
Young Child Learning is recognized by the New York State Education Department's Office of Teaching Initiatives as an approved sponsor of CTLE for Professional Classroom Teachers, School Leaders and Level III Teaching Assistants.
1.0 NYSED SW CONTACT HOURS
New York State Education Department’s State Board for Social Work (NYSED SW)
Provider Code #0365
Approval Period: 8/31/22- 8/31/25
Young Child Learning is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers. Young Child Learning maintains responsibility for the program. Social work professionals should contact their regulatory board to confirm course approval for continuing education credits.
1.0 ASWB CE CREDITS (INTERMEDIATE)
Association of Social Work Boards
(ASWB)
Provider Code #1366
Approval Period: 3/30/22-3/30/25
Young Child Learning, #1366, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 3/30/22-3/30/25. Social workers completing this course receive 1.0 General continuing education credits.
1.0 NASP CE CREDITS
National Association of School Psychologists (NASP)
Provider Code #1111
Approval Period:Â 4/1/23 - 4/1/25
This workshop provides NASP CPD credit for school psychologists. Young Child Learning is approved by NASP (National Association of School Psychologists) to offer continuing education for school psychologists. Young Child Learning maintains responsibility for the program. Contact Young Child Learning with any questions or concerns at (212) 787-9700 ext. 3330 or via email at [email protected]. Â
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How to obtain your certificate:
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You MUST watch all the video lessons. Afterwards, you will automatically be given access to the post-test and the evaluation form.Â
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You MUST pass the post-test (75% passing grade). You are able to take the test multiple times until you pass.Â
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You MUST answer and submit the evaluation form.Â
You will receive your certificate within 1-12 business days after fulfilling the above requirements. Contact [email protected] for any issues/concerns.
Speaker's Biography
Dr. Scott Mesh is the Director of Young Child Learning and the CEO and Co-Founder of Los Niños Services which serves 2,000 young children with special needs each year through homecare and center services. He is a Clinical Psychologist with over 25 years of experience working with young children and their families and is an expert on assessing young children for developmental disabilities and autism. He has helped thousands of parents over the years make the transition to gaining help for their children through early childhood special education services. He is a leader in early childhood development and working effectively with parents.
Pricing: $19
Get access to this course for 6 months and obtain one certificate for $19.
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Cancellation Policy
All purchases of recorded courses are final and non-refundable. Should you have any questions about your registration, access, or technical questions please contact our Administrator, Cari Laroza, at this email [email protected]. Thank you!
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System Requirements
You can access this course from various devices and platforms, on both PC and Mac desktops/laptops, as well as Android and iOS mobile devices. Our system requirements for these follow below.
Minimum system requirements
- Browser: The latest Chrome, Firefox, Safari, Edge, or Opera for desktop/laptop
- A broadband connection with a minimum speed of 5 Mbps
PC specific requirements
- Platform: Windows 8.1 or higher with the latest updates installed
- RAM: 4GB or more
- Video: Graphics output capability
- Sound: Sound output capability
Mac specific requirement
- Platform: Mac OS X 10.12 or higher with the latest updates installed
- RAM: 4GB or more
- Video: Graphics output capability
- Sound: Sound output capability
Mobile specific requirements
- iOS 15.0 and above
- Android 7.0 and above
Grievance Policy & Procedure
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Young Child Learning will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants.
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The monitoring and assessment of compliance with these standards will be the responsibility of Young Child Learning. All grievances must be submitted in writing (via e-mail or mail) within 7 days after purchase of the webinar. Any supporting documents must be included with the submitted complaint.
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For all grievances, contact information (name, phone number, and email) must be provided in the case that the Young Child Learning team may need clarification.
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Submit complaints in writing to Young Child Learning, 505 8th Avenue, Floor 12A Room 02, New York, NY 10018 or via email at [email protected].
Special Accommodations or Requests
Individuals in need of special accommodations should contact the Admin, Cari Laroza at (212) 787-9700 ext. 3330 to make a request. Include name, contact info, webinar details, and accommodation needs. Our team will review requests and respond within 7-12 business days. Confidentiality is maintained. Compliance with ADA is assured.
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Requests for special accommodations must be made prior to purchasing the webinar.
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